Privacy Policy

To provide registration and login, order creation, payment proof review, membership activation, software downloads, AI account service usage, comment moderation, and security risk control, we may collect account information, order information, payment screenshots, comments, download records, usage records, IP addresses, User-Agent data, and other information submitted by users.

Users should ensure that submitted information is true, accurate, lawful, and does not impersonate others or infringe the rights of others.

We use relevant information only where necessary to provide services, verify orders, protect account security, handle after-sales support, fulfill legal obligations, improve product experience, and maintain normal website operation.

We do not sell users' personal information to unrelated third parties without user consent. Where third-party cloud services, object storage, open-source components, or external links are involved, users should also read and comply with the applicable third-party privacy policies and service rules.

We will use reasonable technical and administrative measures to protect user information, but the internet environment is not absolutely secure.

For privacy protection, correction, or deletion requests, please contact us at 292055066@qq.com.

To create tasks, limit anonymous abuse, generate and deliver reports, provide support, and protect service security, the audit service may retain the submitted target URL, public crawl evidence, task status, hashed IP, browser information, order linkage, and generated reports. Hashed IP data is used for limits and security decisions and is not displayed publicly on audit pages.

Audit report files are retained for 180 days by default and may then be deleted or anonymized; a shorter period displayed on the relevant page takes precedence. Order, payment, refund, and necessary audit records may be retained longer for legal, financial, and dispute-handling purposes and are not deleted with report files.

Users must not submit login credentials, administrative URLs, sensitive personal information, or non-public data. Public content collected from a target site remains subject to the rights holder's rules and applicable law.

Google sign-in is optional and uses the openid, email and profile scopes. We verify the identity identifier, verified email and display name returned by Google to identify an account, create a nickname and sign in. We do not receive your Google password or request access to Gmail messages, cloud files or contacts. Google processes the authorization flow under its privacy policy: https://policies.google.com/privacy.

A matching email alone does not automatically merge an existing local account. Accounts created or linked through Google use Google sign-in, and Google manages their password. Tencent Cloud servers and object storage support account, order and uploaded-content services; provider information is available at https://cloud.tencent.com/document/product/301/1140.

Ordinary account data is kept while account, download and support services are provided; there is currently no automatic inactivity-based account purge. Forum posts, replies and associated uploads are retained while displayed and administered. Verified deletion requests are handled manually for the account, public content and associated files. Do not upload payment proof or other private personal information to the forum.

Order, payment, refund, dispute and necessary security audit records may need longer retention for verification, financial or legal purposes; support explains the retained scope and reasons when handling a request. Recovery backups are separate copies and do not mean deleted content remains publicly displayed. A page deletion does not immediately rewrite every backup; confirmed deletion or de-identification requirements must be reapplied after restoration.

Email 292055066@qq.com with the subject Account closure / data deletion, your registered account and the data or forum links to be handled. Do not send passwords, full payment account details or login credentials. Requests are handled manually by support; there is no one-click account deletion page.

Support verifies ownership through the registered email or another matching account method, then identifies missing materials, any records that cannot immediately be deleted and an expected completion date. The processing period is confirmed in writing after identity and scope verification; an extension should include a reason and revised date. Follow up in the same email thread. Pending orders or disputes are explained before handling, and data is not erased before ownership is verified.

Accounts, orders, refunds, privacy and copyright: 292055066@qq.com. Installation and product usage: use the support channel published on the product page (general software support amen.enhe@gmail.com; prompt-product support ENHEAI.life@protonmail.com). These channels cover different matters for the same website. Send account-data deletion requests to the first address.