ENHE Product Promo Maker Support

Support for ENHE Product Promo Maker (formerly ENHE Promotion Manager) is available through the public support URL below.

Support URL

https://www.enhe-tech.com.cn/promotion-manager/support

Support Scope

• Extension installation and store package questions.
• License validation and billing portal access.
• Hosted-run queue status.
• Credit reservation and failed-run refunds.
• Publish package generation issues.
• Security or privacy questions.

Information To Include

• Browser and extension version.
• License plan, but never paste payment card data.
• Hosted run ID, if available.
• Product URL and target platform list, if relevant.
• Screenshot or error text.

Response Target

For launch, target 2 business days for normal support and 1 business day for billing/security issues.